Terms & Conditions
These Terms & Conditions (“Terms”) apply to your use of the website https://www.aksdistribution.co.uk/ (“Website”) and govern your relationship with AksDistribution (“we”, “us”, “our”). By accessing or using the Website, you agree to comply with these Terms. If you do not agree, you should stop using the Website immediately.
If you have any questions regarding these Terms, please contact us.
Agreement
By using our Website, you confirm that you have read, understood, and agreed to be bound by these Terms.
Changes to These Terms
We may update or amend these Terms from time to time. Any changes will be posted on the Website and will take effect from the date they are published.
We reserve the right to modify, suspend, or withdraw any part of the Website without notice. We will not be responsible for any loss or inconvenience resulting from such changes.
Accounts and Registration
If you register an account with us, you must ensure that all information provided is accurate, complete, and kept up to date. You must not provide false details or impersonate another individual.
You are responsible for managing your account information. If you need assistance, please contact us using our contact page.
Privacy
Your personal information is handled in accordance with our Privacy Policy. When placing an order, we may collect details such as your name, contact information, billing and delivery address, and payment details for order processing purposes.
Security and Fraud Prevention
To protect our customers and our business, we may carry out security and verification checks during transactions. By using the Website, you consent to these checks.
All personal data is processed in compliance with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
Acceptable Use
You must not misuse the Website by introducing malicious software, attempting unauthorised access, or interfering with the Website’s operation. Any misuse may be reported to relevant authorities.
You are responsible for ensuring that your devices are adequately protected with appropriate security software.
Indemnity
You agree to indemnify and hold harmless AksDistribution, its employees, directors, and partners from any claims, losses, liabilities, or expenses arising from your breach of these Terms or misuse of the Website.
Third-Party Links
The Website may contain links to third-party websites for your convenience. We do not control these websites and are not responsible for their content, policies, or practices. Accessing third-party sites is done at your own risk.
Orders
All orders are subject to acceptance and product availability. When you place an order, you are making an offer to purchase. A contract is formed only once the goods are dispatched or delivery of a digital service begins.
If a product becomes unavailable, we will notify you and offer an alternative, the option to wait, or a refund.
Responsibility for goods passes to you upon delivery to the address provided. We are not liable for issues caused by incorrect delivery information.
Delivery
Some deliveries may require a signature. If you request delivery to a safe place, this is done at your own risk.
If your order has not arrived, you must notify us within 30 days of the expected delivery date.
Cancellation Rights (Consumers)
If you are purchasing as a consumer, you may have the right to cancel your order within 14 days of receiving your goods in accordance with the Consumer Contracts Regulations 2013.
Please refer to our Refund & Returns Policy for full details.
Prices and Payment
All prices are shown in GBP (£) and include VAT where applicable. Prices may change at any time but will not affect orders already accepted.
For international orders, import duties or taxes may apply and are the responsibility of the customer.
Payment must be authorised before dispatch. If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.
Eligibility to Purchase
You must be at least 18 years old and legally able to enter into a contract under English law to place an order.
Intellectual Property
All content on the Website is owned by or licensed to AksDistribution and is protected by intellectual property laws. Content may be used for personal, non-commercial purposes only.
Limitation of Liability
Nothing in these Terms excludes liability that cannot be excluded by law, including liability for death, personal injury, fraud, or fraudulent misrepresentation.
To the maximum extent permitted by law, we are not liable for indirect or consequential losses, including loss of profits, business, or data.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Failure by us to enforce any right does not constitute a waiver of that right.
Entire Agreement
These Terms constitute the entire agreement between you and AksDistribution regarding use of the Website.
Law and Jurisdiction
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Food and Perishable Items (If Applicable)
Where applicable, we aim to provide accurate product and allergen information. Customers should always check product packaging upon delivery.
We are not responsible for issues arising from improper storage or conditions beyond our control.
Competitions and Promotions
Any competitions or promotions run by AksDistribution will be governed by separate terms provided at the time.
Reviews and User Content
By submitting reviews or other content, you grant AksDistribution a non-exclusive, royalty-free, perpetual licence to use that content for marketing and operational purposes.
Multibuy Offers
Where multibuy promotions apply, refunds may be adjusted if returned items affect offer eligibility.
Free Gift Promotions
Free gifts are subject to availability and may be substituted. Free gifts cannot be purchased separately and must be returned if supplied in error.
Contact Us
If you have any questions about these Terms & Conditions, please contact us.