Privacy Policy
AksDistribution is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website.
For the purposes of UK data protection legislation, AksDistribution (“we”, “us”, “our”) is the data controller of all personal data collected through https://www.aksdistribution.co.uk/.
Information We Collect
We collect personal information that you provide directly to us, as well as information that is automatically collected when you browse or interact with our website.
This may include your name, contact details, billing and delivery address, account information, order and payment details, records of correspondence with us, and any information you provide when taking part in promotions, surveys, or competitions.
We also collect technical data such as IP address, browser type, device information, pages visited, and interactions with our emails through cookies and similar technologies.
How We Use Your Information
We use your personal data only where permitted by law and where it is necessary for legitimate business purposes. This includes processing orders, managing customer accounts, providing customer support, and responding to enquiries.
Your information may also be used to personalise your experience, improve our website and services, conduct internal analysis, send basket reminders, prevent fraud, and comply with legal or regulatory requirements.
Legal Basis for Processing
We process personal data under one or more lawful bases, including performance of a contract, your consent, our legitimate business interests, or compliance with legal obligations.
Marketing Communications
Where permitted by law, we may send you marketing communications by email, SMS, telephone, or post. These communications may include information about our products, promotions, and updates from AksDistribution.
You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us. Even if you opt out, we may still send essential service-related messages such as order confirmations.
Sharing Your Information
We only share personal data with trusted third parties where necessary to operate our business. This may include payment processors, delivery partners, IT and hosting providers, marketing platforms, professional advisers, and fraud prevention services.
We may also disclose personal information where required to do so by law or regulatory authorities. We do not sell your personal data to third parties.
International Transfers and Data Retention
Some of our service providers may process personal data outside the United Kingdom or the European Economic Area. Where this occurs, appropriate safeguards are applied to protect your information.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including meeting legal, accounting, and reporting requirements.
Data Security
We implement appropriate technical and organisational measures to safeguard your personal data, including secure servers, encryption, and restricted access controls. All payments are processed using secure and compliant payment systems.
While we take reasonable steps to protect your data, no method of online transmission or storage is completely secure.
Children’s Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.
Cookies
We use cookies and similar technologies to ensure the website functions correctly, analyse website traffic, improve performance, and deliver relevant content and advertising where permitted.
You can manage your cookie preferences through your browser settings and any cookie management tools available on our website. Cookies do not store payment card details or account passwords.
Your Rights
You have the right to access your personal data, request corrections, request deletion in certain circumstances, restrict or object to processing, request data portability, and withdraw consent where applicable.
To exercise any of your rights or if you have questions about this Privacy Policy, please contact us.